HI, WORLD! I'M
Jennifer
ITIL 4, Google IT Professional Support, & Google Data Analytics ✨✨Stroke Survivor / Lifelong Learner✨✨
Accolades
RECOGNITION & HONORS
Certificates
BADGES
PENDING!!! Will completed by December 2025.
Education
MY LEARNING JOURNEY
Western Kentucky University, Bowling Green, Kentucky;
Bachelor of Arts in Education
2006-2011
20xx–20xx
My parents graduated WKU and I did do too!
Experience
WHERE I'VE WORKED
-
Tennessee Bar Association - 2024 - Current
-
IT System Administrator
-
​
-
Integrated Management Strategies - 2023 - 2024
-
IT System Administrator​
-
​
-
Tria Federal - 2022-2023
-
Service Desk Manager
-
​
-
NTT Data - 2015-2022
-
Site Manager (for 2 hospitals in Maryland)​
-
Service Desk Team Lead
-
Service Desk Agent
-
​​
-
Martin Management - 2013-2015
-
Business Development Account Manager
-
​​
-
Bowling Green Independent Newspaper - 2014-2015
-
Customer Retention ​
-
​
-
Sitel Call Center - 2012-2013
-
Geek Squad Agent​
-
​
-
Afni - 2011-2013
-
Training and Transition Supervisor​
-
​
-
Warren County School District, Kentucky - 2011-2015
-
Substitute Teacher​
-
My best team! They did for100% FCR for 6 months!
Technical Skills
Technical Skills
